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For Immediate Assistance or Lay Away Help, Call 1-832-814-2150

Store and Privacy Policy

We Thank You For Your Business!

ALL HATS SOLD/PRICED SEPARATELY FROM SUITS

All Sales are Final on: Orders from Lay Away, Clearance, $99 & Under Deals and International Orders.

If you are new to any of the brands we sell, and need help figuring out your size Contact us  

ALL APPROVED REFUNDS ARE APPLIED AS STORE CREDIT ONLY.

ORDERS THAT ARE SOLD OUT AT INITIAL ORDER PLACEMENT (BEFORE FULFILLMENT), WILL BE REFUNDED IN FULL BACK TO THE CUSTOMER'S FORM OF PAYMENT

Lay Away is Available for 30 Days. ( $MinRestrictions Apply)

Order by Mail: Please Call Customer Support to Obtain Order Total including Tax. 1- 832-814-2150. Then Send Money Order to: Elegance Fashions, 6201 Bonhomme Road, Ste 285N, Houston TX 77036.

Order By Phone:  Call us at 1-832-814-2150

We Reserve the Right to Refuse Service.

Store Policy Valid on Authorized Return/Exchange Only.

Restocking Fees Will be Applied on All Authorized Exchanges/ Refunds/ Cancellation Orders.

Shipping Fees are non Refundable.

To do an Exchange, you must request a Return Authorization number (RA#) within 2 days of receipt of your package. And We must receive your Return within 7 days Of Return Authorization Issue. All Approved Returns must include all original tags and hangers and packaging and must be in new, unworn and smell free condition, or it will be RETURNED BACK TO SENDER.  

Any Unauthorized Return will not be Accepted.

For all Approved Return/Exchange Orders that had Free Shipping: 10% Restocking Fees + $15 Shipping Fees will be Applied to returned Order.

For All Approved Return/Exchange Orders with Customer Paid Shipping: 10% Restocking Fees will be Applied to returned order.

If you are new to any of the brands we sell, and need help figuring out your size Click Here  

For Hygiene reasons, Hats and Fascinators Cannot be returned.  

ALL APPROVED REFUNDS ARE APPLIED AS STORE CREDIT ONLY.

$15 Flat Rate Shipping Fees Only Valid on USA Orders

In Store Order Pick Ups will be Notified by Email/Text when Ready for Pick Up.

International Shipping.

Free Shipping and Flat Rate Shipping Fees Not Valid On International Orders.

All International Shipping Orders will receive a Follow Up Request for Shipping Fees Payment.

International Order will not be Processed until we Receive the Payment for Shipping Fees.

We are not liable for any extra customs fees that may apply in certain countries on international orders.

To Receive Exact Shipping Quote for your International Order Click Here

We do not sell or share your information with any other party.