Store Policy

RETURNS

For Returns, you must request a Return Authorization number (RA#) within 2 days of receipt of your package and we must receive your return within 7 days of Return Authorization Issue. Shipping Fees are non-refundable.

Customers are responsible for all return shipping charges.

Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid on the order will not be refunded on returns.

A restocking fee will apply to all returns

Due to the high cost of shipping and the flat rate discounted shipping fees we still offer



All Affirm Orders will have the Mandatory 10% Restocking fees + ( $15 if you received Free Shipping)

10% Restocking Fees will be applied to all returns.

All Approved Returns must include all original tags and hangers. Item must be in new, unworn, and smell-free condition, or it will be RETURNED BACK TO SENDER. Unauthorized Returns will not be Accepted.

We do not offer exchanges.

*All sales are final on all special sizes*

*Sizes 28-36 can no longer be returned*

All Sales are Final on: Lay Aways, Clearance, Under $100 Deals and International Orders.

For Hygiene reasons, Hats and Fascinators cannot be returned.  



Order Cancellations

  All Order Cancellation requests made after 24 hours of order placement are subject to a 10% Fees and the balance will be returned back to your original method of payment. Already shipped Orders with Tracking Numbers cannot be canceled

We reserve the right to refuse/cancel the orders of serial1 returners.

1 Returns of 2 or more orders.