Store Policies – Eleganze Fashions
Thank you for shopping with Eleganze Fashions. Please review our store policies below before placing your order.
? Order Processing Time
Orders are processed within 1–2 business days after payment is received. Except item is a Pre-Order. You will receive a confirmation email once your order has shipped.
? Shipping Policy
We offer shipping within the United States only.
- Standard Shipping: 5–7 business days
- Expedited Shipping: Available at checkout
Free Shipping: On Select Items.
? Return & Exchange Policy
We accept returns within 7 days of delivery on eligible items. Returned items must be:
- Unworn and unused
- In original packaging
- Tags still attached
To request a return, email us at orders@eleganzefashions.com with your order number and reason for return.
? Final Sale Items
Items marked as Clearance or Final Sale are not eligible for return or exchange. Please review all product details carefully before purchase.
? Cancellation Policy
Orders may be canceled within 2 hours of placing the order. After that time, we begin processing and cannot cancel.
? Payment Methods
We accept the following payment methods:
- Visa, Mastercard, Discover, American Express
- Buy Now, Pay Later (if available at checkout)
?️ Sales Tax
Applicable sales tax will be added to orders shipped within the state of Texas, based on local tax laws.
? Privacy & Security
Your privacy is important to us. We never share or sell your personal information. All payments are securely processed through encrypted systems.
? Contact Us
For questions about our store policies, please contact us at:
orders@eleganzefashions.com
