Store Policy

RETURNS

For Returns, you must request a Return Authorization number (RA#) within 2 days of receipt of your package and we must receive your return within 7 days of Return Authorization Issue. Shipping Fees are non-refundable.

Customers are responsible for all return shipping charges.

Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid on the order will not be refunded on returns.

A restocking fee will apply to all returns + $15 if you received free shipping.

Due to the high cost of shipping and the flat rate discounted shipping fees we still offer



All Affirm Orders will have the Mandatory 10% Restocking fees + ( $15 if you received Free Shipping)

10% Restocking Fees will be applied to all returns.

All Approved Returns must include all original tags and hangers. Item must be in new, unworn, and smell-free condition, or it will be RETURNED BACK TO SENDER. Unauthorized Returns will not be Accepted.

We do not offer exchanges.

*All sales are final on all special sizes*

*Sizes 28-36 can no longer be returned*

All Sales are Final on: Lay Aways, Clearance, Under $100 Deals and International Orders.

For Hygiene reasons, Hats and Fascinators cannot be returned.  



Order Cancellations

  All Order Cancellation requests made after 24 hours of order placement are subject to a 10% Fees and the balance will be returned back to your original method of payment. Already shipped Orders with Tracking Numbers cannot be canceled

We reserve the right to refuse/cancel the orders of serial1 returners.

1 Returns of 2 or more orders.