FAQ

FAQ – Shipping, Returns & Churchwear Advice

Welcome to our FAQ page! Below you'll find answers to the most common questions about shipping, returns, sizing, and choosing the perfect church outfit.


✉️ Shipping & Delivery

How long does shipping take?
Standard shipping within the U.S. typically takes 5–7 business days. Expedited options are available at checkout.

Do you offer free shipping?
Yes! We offer free U.S. shipping on select items. No coupon code required — your discount applies automatically to qualified items.

Do you ship internationally?
At this time, we only ship within the United States.


? Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery. Items must be:

  • Unworn
  • In original condition
  • With tags attached

Clearance and final sale items are not eligible for return.

How do I return an item?
Please email us at orders@eleganzefashions.com with your order number and reason for return. We’ll reply with return authorization and instructions if yourr item qualifies or we'll let you know it doesn't qualify.


? Sizing & Fit

Do you offer plus sizes?
Absolutely! We carry sizes up to 28W in many collections, including Donna Vinci, Terramina, Lily and Taylor, and Giovanna Apparel.

How do I know which size to choose?
Each brand may size differently. We recommend:

  • Sizing up for fitted or structured suits
  • Contacting us if you’re between sizes or need help checking the brand-specific size chart — we’re happy to help!

? Style & Occasion Tips

What should I wear to church on Women’s Day?
Traditionally, women wear all-white or pastel suits with coordinating hats. Popular brands include Tally Taylor, Donna Vinci, and Lily and Taylor.

Do you sell full outfits with matching hats?
Yes! Many styles from Aussie Austine, Elite Champagne, and Donna Vinci include coordinated suits and hats for a complete church-ready look.

What are your best styles for plus-size women?
We recommend:

  • Terramina for structured elegance
  • GMI for modest, classic styles
  • Love the Queen for bold prints
  • Giovanna Apparel for ministry group outfits

? Orders & Payments

What payment methods do you accept?
We accept Visa, Mastercard, Discover, American Express, PayPal, and Buy Now, Pay Later (if enabled).

Can I use multiple promo codes?
Only one promo code can be applied per order. Some promotions apply automatically at checkout.


Need Help?

orders@eleganzefashions.com and we’ll respond within 24 hours (Mon–Fri).